Refund policy
Return Policy — RottenCharm.com
All Sales Are Final
At RottenCharm.com, we do not accept returns, exchanges, or refunds on any items purchased through our store. Once an order is placed and processed, it is final.
Please Review Before You Buy
Because we do not accept returns, we encourage you to:
- Carefully review product descriptions, sizing charts, and images before purchasing
- Reach out to us with any questions before completing your order
- Double-check your shipping information and order details prior to checkout
Damaged or Incorrect Items
While we do not accept returns for buyer's remorse or change of mind, if your order arrives damaged, defective, or incorrect, please contact us at rottencharm1@gmail.com within 5 days of delivery with your order number and photos of the issue. We'll review these situations on a case-by-case basis.
Order Cancellations
Orders cannot be canceled or modified once they have been placed and processing has begun. Please contact us as soon as possible if you need to make a change, and we'll do our best to accommodate before fulfillment.
Questions?
If you have any questions about this policy before placing an order, contact us at rottencharm1@gmail.com.
Last updated: 08/31/2026